TRAINING DESCRIPTION
 This course helps participants understand and improve their interpersonal communication skills in a professional setting. It covers topics such as active listening, expressing ideas clearly and concisely, and handling difficult conversations.

 TRAINING OBJECTIVES
 Improve communication between colleagues, superiors and subordinates.
 Develop effective listening and feedback skills.
 Managing conflicts constructively

 TRAINING DURATION
 1 to 2 days

 TARGET PARTICIPANTS
 All employees
 Managers
 Team leaders

 METHODOLOGY
 Practical workshops
 Role-playing games
 Case studies